Molecule incident

CME Market Data

Notice Resolved View vendor source →

Molecule experienced a notice incident on October 13, 2020 affecting Molecule, lasting 11h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2020, 11:49 AM UTC
Resolved
Oct 13, 2020, 10:52 PM UTC
Duration
11h 2m
Detected by Pingoru
Oct 13, 2020, 11:49 AM UTC

Affected components

Molecule

Update timeline

  1. investigating Oct 13, 2020, 11:49 AM UTC

    There was a problem obtaining the prior day market data from CME. We are currently working to resolve the issue as quickly as possible.

  2. investigating Oct 13, 2020, 02:34 PM UTC

    We were able to manually upload the missing market data and revalue all trades, however, we are still troubleshooting the underlying issue.

  3. resolved Oct 13, 2020, 10:52 PM UTC

    This issue has been resolved and we expect no issues obtaining today's settles. We apologize for the inconvenience and appreciate the patience while we worked through this unexpected issue.