Molecule incident

Molecule Reports

Major Resolved View vendor source →

Molecule experienced a major incident on November 2, 2020 affecting Molecule, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2020, 02:07 PM UTC
Resolved
Nov 02, 2020, 04:31 PM UTC
Duration
2h 24m
Detected by Pingoru
Nov 02, 2020, 02:07 PM UTC

Affected components

Molecule

Update timeline

  1. investigating Nov 02, 2020, 02:07 PM UTC

    We are currently experiencing an outage with our third party BI tool that is preventing access to reports in Molecule. We are working to get this resolved as quickly as possible.

  2. monitoring Nov 02, 2020, 02:48 PM UTC

    Our vendor has restored service and all reports are now functional in Molecule. We will continue to monitor performance.

  3. resolved Nov 02, 2020, 04:31 PM UTC

    This incident has been resolved.