Molecule experienced a notice incident on December 15, 2020, lasting 1d 22h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 15, 2020, 11:15 PM UTC
Please note that Google gmail services are currently reporting outage issues for a subsegment of users. The Molecule application is currently up and available and we are not aware of any impact to service, but some Gmail users may have an issue sending or receiving email at this time.
- investigating Dec 16, 2020, 06:07 PM UTC
We are continuing to monitor this issue with Google gmail services. If you send an email to our support team and the message bounces, please reach out directly via phone to our support phone number at +1 (832) 464-4037.
- investigating Dec 17, 2020, 09:55 PM UTC
We are continuing to investigate this issue.
- resolved Dec 17, 2020, 09:55 PM UTC
Gmail services have returned to normal operation.