Molecule experienced a notice incident on February 15, 2021, lasting 6d 22h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Feb 15, 2021, 02:20 PM UTC
Intermittent power outages are impacting the Houston area due to the recent winter storm. Some Molecule employees may be temporarily without power and this could impact service time on support tickets. We will be responding as quickly as possible and appreciate your patience.
- resolved Feb 22, 2021, 01:15 PM UTC
Power has been restored across Houston. We appreciate your patience while working through this unforeseen event.