Molecule incident

AWS Management Console issue

Notice Resolved View vendor source →

Molecule experienced a notice incident on December 7, 2021 affecting Molecule and Amazon Web Services - EC2, lasting 21h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 04:45 PM UTC
Resolved
Dec 08, 2021, 01:51 PM UTC
Duration
21h 5m
Detected by Pingoru
Dec 07, 2021, 04:45 PM UTC

Affected components

MoleculeAmazon Web Services - EC2

Update timeline

  1. investigating Dec 07, 2021, 04:45 PM UTC

    We are currently investigating an issue with AWS Management Console that has reported increased error rates. This potentially impacts a user's ability to upload files to Molecule in the application or via API. We will monitor the situation and report progress as a resolution is determined.

  2. identified Dec 07, 2021, 09:50 PM UTC

    The incident related to Amazon's Management Console and API has been identified as an impairment to several network devices. Molecule is continuing to monitor for resolution. Users may still experience issues with loading files to Molecule till the AWS services are fully restored.

  3. monitoring Dec 08, 2021, 02:57 AM UTC

    A fix has been reported for the issues experienced today with the AWS Management Console. Uploads of files to Molecule are now functioning. Molecule will continue to monitor the situation and provide additional alerts if we start seeing errors reported.

  4. resolved Dec 08, 2021, 01:51 PM UTC

    AWS Management Console has returned to normal operation. This incident has been resolved.