Molecule incident

Valuation Slowdowns

Notice Resolved View vendor source →

Molecule experienced a notice incident on September 19, 2022 affecting Molecule, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2022, 11:00 PM UTC
Resolved
Sep 20, 2022, 02:31 AM UTC
Duration
3h 31m
Detected by Pingoru
Sep 19, 2022, 11:00 PM UTC

Affected components

Molecule

Update timeline

  1. monitoring Sep 19, 2022, 11:00 PM UTC

    We have identified and resolved an issue that was causing updated valuations of trades (i.e., from mark uploads) to run slowly in some cases. This was due to an environment change we made during our last release on Tuesday, September 13. The issue has been identified and resolved, and our valuation queues are emptying. We will update again when the queues are within normal parameters. We're sorry for any delays you experienced. Oddly, the change we made was for the purpose of monitoring (and improving) valuation performance, which is a key target for us this year.

  2. resolved Sep 20, 2022, 02:31 AM UTC

    The backlog has been fully processed, and queues are empty.