Modo Labs Outage History

Modo Labs is up right now

Modo Labs had 11 outages in the last 2 years totaling 73h 23m of downtime — averaging 0.5 incidents per month.

There were 11 Modo Labs outages since August 22, 2024 totaling 73h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.modolabs.net

Major July 24, 2026

Partial Outage affecting some applications

Detected by Pingoru
Jul 24, 2026, 11:51 AM UTC
Resolved
Jul 24, 2026, 01:12 PM UTC
Duration
1h 21m
Affected: Modo Application ServersModo App CenterModo AnalyzeModo CommunicateModo AuthenticateModo Space Booking
Timeline · 4 updates
  1. investigating Jul 24, 2026, 11:51 AM UTC

    We are currently investigating this issue.

  2. identified Jul 24, 2026, 11:51 AM UTC

    We have identified a networking issue with our upstream provider

  3. monitoring Jul 24, 2026, 12:02 PM UTC

    Our upstream provider is working on a fix and we are monitoring as we start to see some signs of recovery

  4. resolved Jul 24, 2026, 01:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 6, 2026

Increased Application Load Times

Detected by Pingoru
Jan 06, 2026, 03:13 PM UTC
Resolved
Jan 06, 2026, 10:01 PM UTC
Duration
6h 47m
Affected: Modo Application ServersModo Communicate
Timeline · 3 updates
  1. investigating Jan 06, 2026, 03:13 PM UTC

    We are currently investigating slow load times in the application.

  2. monitoring Jan 06, 2026, 03:26 PM UTC

    We have identified the root cause of the issue and implemented changes to improve system performance. We are continuing to monitor the results.

  3. resolved Jan 06, 2026, 10:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 10, 2025

Slowness on some applications 3/10

Detected by Pingoru
Mar 10, 2025, 04:42 PM UTC
Resolved
Mar 10, 2025, 08:26 PM UTC
Duration
3h 43m
Affected: Modo Application Servers
Timeline · 3 updates
  1. investigating Mar 10, 2025, 04:42 PM UTC

    We are investigating increased response times impacting some applications.

  2. investigating Mar 10, 2025, 04:42 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 10, 2025, 08:26 PM UTC

    This issue has been resolved.

Read the full incident report →

Minor February 11, 2025

Application Slowness, 2/11/25

Detected by Pingoru
Feb 11, 2025, 03:47 PM UTC
Resolved
Feb 11, 2025, 06:55 PM UTC
Duration
3h 8m
Affected: Modo Application Servers
Timeline · 4 updates
  1. investigating Feb 11, 2025, 03:47 PM UTC

    We are investigating slowness on some client applications.

  2. investigating Feb 11, 2025, 04:56 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 11, 2025, 04:56 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Feb 11, 2025, 06:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 5, 2025

Issue with sending email via Communicate

Detected by Pingoru
Feb 05, 2025, 09:21 PM UTC
Resolved
Feb 05, 2025, 11:48 PM UTC
Duration
2h 27m
Affected: Modo Communicate
Timeline · 3 updates
  1. investigating Feb 05, 2025, 09:21 PM UTC

    We are currently investigating an issue that is affecting all application instances sending email via Communicate.

  2. identified Feb 05, 2025, 09:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 05, 2025, 11:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 27, 2025

Database issue 1/27/25

Detected by Pingoru
Jan 27, 2025, 02:28 PM UTC
Resolved
Jan 27, 2025, 05:01 PM UTC
Duration
2h 32m
Affected: Modo Application Servers
Timeline · 4 updates
  1. investigating Jan 27, 2025, 02:28 PM UTC

    We have a database experiencing storage issues that is affecting some clients.

  2. investigating Jan 27, 2025, 02:29 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 27, 2025, 02:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 27, 2025, 05:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 15, 2024

Analyze Intermittently Available

Detected by Pingoru
Nov 15, 2024, 02:49 PM UTC
Resolved
Nov 15, 2024, 08:52 PM UTC
Duration
6h 3m
Affected: Modo Analyze
Timeline · 3 updates
  1. investigating Nov 15, 2024, 02:49 PM UTC

    We are currently investigating a disruption that is impacting access to Modo Analyze.

  2. monitoring Nov 15, 2024, 04:22 PM UTC

    We have identified the cause of the issue and are monitoring to confirm the issue is resolved.

  3. resolved Nov 15, 2024, 08:52 PM UTC

    This incident has been resolved, all Analyze functionality should now be restored.

Read the full incident report →

Minor September 27, 2024

Create Degraded Performance

Detected by Pingoru
Sep 27, 2024, 02:48 PM UTC
Resolved
Sep 27, 2024, 05:03 PM UTC
Duration
2h 14m
Affected: Modo App Center
Timeline · 3 updates
  1. investigating Sep 27, 2024, 02:48 PM UTC

    A database issue is currently affecting Create for some customers

  2. monitoring Sep 27, 2024, 03:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 27, 2024, 05:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 26, 2024

Slow Application Load Times

Detected by Pingoru
Aug 26, 2024, 01:55 PM UTC
Resolved
Aug 27, 2024, 01:12 PM UTC
Duration
23h 17m
Affected: Modo Application Servers
Timeline · 4 updates
  1. investigating Aug 26, 2024, 01:55 PM UTC

    We are investigating an issue where some applications are exhibiting slow application load times

  2. investigating Aug 26, 2024, 02:27 PM UTC

    We are taking action to restore performance to the affected applications.

  3. monitoring Aug 26, 2024, 06:39 PM UTC

    Several changes have been implemented to improve application response time. We're continuing to monitor the situation.

  4. resolved Aug 27, 2024, 01:12 PM UTC

    This incident has been resolved.

Read the full incident report →