Modo Labs incident

Increased Application Load Times

Notice Resolved View vendor source →

Modo Labs experienced a notice incident on January 6, 2026 affecting Modo Application Servers and Modo Communicate, lasting 6h 47m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2026, 03:13 PM UTC
Resolved
Jan 06, 2026, 10:01 PM UTC
Duration
6h 47m
Detected by Pingoru
Jan 06, 2026, 03:13 PM UTC

Affected components

Modo Application ServersModo Communicate

Update timeline

  1. investigating Jan 06, 2026, 03:13 PM UTC

    We are currently investigating slow load times in the application.

  2. monitoring Jan 06, 2026, 03:26 PM UTC

    We have identified the root cause of the issue and implemented changes to improve system performance. We are continuing to monitor the results.

  3. resolved Jan 06, 2026, 10:01 PM UTC

    This incident has been resolved.