Modo Labs Outage History

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Modo Labs had 3 outages in the last 2 years totaling 9h 46m of downtime — averaging 0.1 incidents per month.

There were 3 Modo Labs outages since January 6, 2026 totaling 9h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.modolabs.net

Major August 24, 2026

Increased Modo Application Response Times

Detected by Pingoru
Aug 24, 2026, 01:54 PM UTC
Resolved
Aug 24, 2026, 03:31 PM UTC
Duration
1h 37m
Affected: Modo Application Servers
Timeline · 5 updates
  1. identified Aug 24, 2026, 01:54 PM UTC

    We have identified an issue with our caching layer and are working to improve the situation.

  2. identified Aug 24, 2026, 02:36 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 24, 2026, 03:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 24, 2026, 03:02 PM UTC

    A fix has been implemented and application response times should be recovering. We will continue to monitor as all affected applications are restored to normal functionality.

  5. resolved Aug 24, 2026, 03:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 24, 2026

Partial Outage affecting some applications

Detected by Pingoru
Jul 24, 2026, 11:51 AM UTC
Resolved
Jul 24, 2026, 01:12 PM UTC
Duration
1h 21m
Affected: Modo Application ServersModo App CenterModo AnalyzeModo CommunicateModo AuthenticateModo Space Booking
Timeline · 4 updates
  1. investigating Jul 24, 2026, 11:51 AM UTC

    We are currently investigating this issue.

  2. identified Jul 24, 2026, 11:51 AM UTC

    We have identified a networking issue with our upstream provider

  3. monitoring Jul 24, 2026, 12:02 PM UTC

    Our upstream provider is working on a fix and we are monitoring as we start to see some signs of recovery

  4. resolved Jul 24, 2026, 01:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 6, 2026

Increased Application Load Times

Detected by Pingoru
Jan 06, 2026, 03:13 PM UTC
Resolved
Jan 06, 2026, 10:01 PM UTC
Duration
6h 47m
Affected: Modo Application ServersModo Communicate
Timeline · 3 updates
  1. investigating Jan 06, 2026, 03:13 PM UTC

    We are currently investigating slow load times in the application.

  2. monitoring Jan 06, 2026, 03:26 PM UTC

    We have identified the root cause of the issue and implemented changes to improve system performance. We are continuing to monitor the results.

  3. resolved Jan 06, 2026, 10:01 PM UTC

    This incident has been resolved.

Read the full incident report →