Modo Labs had 12 outages in the last 2 years totaling 104h 42m of downtime — averaging 0.5 incidents per month.
There were 12 Modo Labs outages since July 10, 2024 totaling 104h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating slow load times in the application.
We have identified the root cause of the issue and implemented changes to improve system performance. We are continuing to monitor the results.
This incident has been resolved.
We are investigating increased response times impacting some applications.
We are continuing to investigate this issue.
This issue has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are investigating slowness on some client applications.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating an issue that is affecting all application instances sending email via Communicate.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We have a database experiencing storage issues that is affecting some clients.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating a disruption that is impacting access to Modo Analyze.
We have identified the cause of the issue and are monitoring to confirm the issue is resolved.
This incident has been resolved, all Analyze functionality should now be restored.
A database issue is currently affecting Create for some customers
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating an issue where some applications are exhibiting slow application load times
We are taking action to restore performance to the affected applications.
Several changes have been implemented to improve application response time. We're continuing to monitor the situation.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We have identified an issue with sending messages in Modo Communicate. A fix has been released, and we are monitoring the results.
This incident has been resolved.
We are investigating an issue with Modo Analyze. Analyze performance may be degraded and some information may fail to load.
The issue has been identified. The "Engagement" widget has been disabled on the "Usage Summary" screen while a resolution is put in place. The resolution is expected to take up to 24 hours. All other aspects of Analyze should continue to function normally.
A fix has been applied and Analyze is functioning normally.