Modo Labs Outage History

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Pingoru has recorded 49 incidents for Modo Labs: 3 in the last 12 months and 1 in the last 90 days.

Source: status.modolabs.net

49incidents recorded
3last 12 months
1last 90 days
3 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Modo Labs in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202611 of 744 (0%)
August 202612 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 527 (0%)

Incidents, newest first

Major August 24, 2026 Increased Modo Application Response Times 1h 37m Modo Application Servers

Started Aug 24, 2026, 01:54 PM UTC· resolved Aug 24, 2026, 03:31 PM UTC

  1. identified Aug 24, 2026, 01:54 PM UTC

    We have identified an issue with our caching layer and are working to improve the situation.

  2. identified Aug 24, 2026, 02:36 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 24, 2026, 03:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 24, 2026, 03:02 PM UTC

    A fix has been implemented and application response times should be recovering. We will continue to monitor as all affected applications are restored to normal functionality.

  5. resolved Aug 24, 2026, 03:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 24, 2026 Partial Outage affecting some applications 1h 21m Modo Application Servers, Modo App Center, Modo Analyze, Modo Communicate and 2 more

Started Jul 24, 2026, 11:51 AM UTC· resolved Jul 24, 2026, 01:12 PM UTC

  1. investigating Jul 24, 2026, 11:51 AM UTC

    We are currently investigating this issue.

  2. identified Jul 24, 2026, 11:51 AM UTC

    We have identified a networking issue with our upstream provider

  3. monitoring Jul 24, 2026, 12:02 PM UTC

    Our upstream provider is working on a fix and we are monitoring as we start to see some signs of recovery

  4. resolved Jul 24, 2026, 01:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 6, 2026 Increased Application Load Times 6h 47m Modo Application Servers, Modo Communicate

Started Jan 06, 2026, 03:13 PM UTC· resolved Jan 06, 2026, 10:01 PM UTC

  1. investigating Jan 06, 2026, 03:13 PM UTC

    We are currently investigating slow load times in the application.

  2. monitoring Jan 06, 2026, 03:26 PM UTC

    We have identified the root cause of the issue and implemented changes to improve system performance. We are continuing to monitor the results.

  3. resolved Jan 06, 2026, 10:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 10, 2025 Slowness on some applications 3/10 3h 43m Modo Application Servers

Started Mar 10, 2025, 04:42 PM UTC· resolved Mar 10, 2025, 08:26 PM UTC

  1. investigating Mar 10, 2025, 04:42 PM UTC

    We are investigating increased response times impacting some applications.

  2. investigating Mar 10, 2025, 04:42 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 10, 2025, 08:26 PM UTC

    This issue has been resolved.

Read the full incident report →

Major February 22, 2025 Investigating slow applicaiton response times on Modo Application Servers 47m Modo Application Servers

Started Feb 22, 2025, 08:44 AM UTC· resolved Feb 22, 2025, 09:32 AM UTC

  1. investigating Feb 22, 2025, 08:44 AM UTC

    We are currently investigating this issue.

  2. resolved Feb 22, 2025, 09:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 11, 2025 Application Slowness, 2/11/25 3h 8m Modo Application Servers

Started Feb 11, 2025, 03:47 PM UTC· resolved Feb 11, 2025, 06:55 PM UTC

  1. investigating Feb 11, 2025, 03:47 PM UTC

    We are investigating slowness on some client applications.

  2. investigating Feb 11, 2025, 04:56 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 11, 2025, 04:56 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Feb 11, 2025, 06:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 5, 2025 Issue with sending email via Communicate 2h 27m Modo Communicate

Started Feb 05, 2025, 09:21 PM UTC· resolved Feb 05, 2025, 11:48 PM UTC

  1. investigating Feb 05, 2025, 09:21 PM UTC

    We are currently investigating an issue that is affecting all application instances sending email via Communicate.

  2. identified Feb 05, 2025, 09:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 05, 2025, 11:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 27, 2025 Database issue 1/27/25 2h 32m Modo Application Servers

Started Jan 27, 2025, 02:28 PM UTC· resolved Jan 27, 2025, 05:01 PM UTC

  1. investigating Jan 27, 2025, 02:28 PM UTC

    We have a database experiencing storage issues that is affecting some clients.

  2. investigating Jan 27, 2025, 02:29 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 27, 2025, 02:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 27, 2025, 05:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 15, 2024 Analyze Intermittently Available 6h 3m Modo Analyze

Started Nov 15, 2024, 02:49 PM UTC· resolved Nov 15, 2024, 08:52 PM UTC

  1. investigating Nov 15, 2024, 02:49 PM UTC

    We are currently investigating a disruption that is impacting access to Modo Analyze.

  2. monitoring Nov 15, 2024, 04:22 PM UTC

    We have identified the cause of the issue and are monitoring to confirm the issue is resolved.

  3. resolved Nov 15, 2024, 08:52 PM UTC

    This incident has been resolved, all Analyze functionality should now be restored.

Read the full incident report →