Mode Analytics experienced a major incident on July 1, 2025 affecting Discovery Database, lasting 2h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Discovery Database
Update timeline
- investigating Jul 01, 2025, 04:59 PM UTC
This morning's daily Discovery Database update was not successful. We are investigating and will provide additional information as soon as possible. Previous data should still be available.
- identified Jul 01, 2025, 05:38 PM UTC
We have applied a fix. We will be able to manually trigger the DDB sync in about an hour.
- monitoring Jul 01, 2025, 06:37 PM UTC
Our team has started the Discovery Database sync. It should complete within an hour.
- resolved Jul 01, 2025, 07:31 PM UTC
The issue is resolved. Please reach out to Support if you have any questions.