Mode Analytics incident

Reports using Notebook generated Datasets failing to load

Mode Analytics experienced a minor incident on November 6, 2025 affecting Site and API and Notebooks: Python & R and 1 more component, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started: Nov 06, 2025, 01:54 PM UTC
Resolved: Nov 06, 2025, 04:20 PM UTC
Duration: 2h 26m
Detected by Pingoru: Nov 06, 2025, 01:54 PM UTC

Affected components

Site and APINotebooks: Python & RReports and DashboardsVisual Explorer

Update timeline

identified Nov 06, 2025, 01:54 PM UTC

We're investigating an issue causing reports that use Notebook generated datasets to fail. Affected reports may show missing datasets in the Data pane, charts that infinitely load, or errors stating that the underlying dataset was deleted. Our team has identified the cause, and a fix is currently being implemented to restore functionality.
resolved Nov 06, 2025, 04:20 PM UTC

A fix has been deployed, and functionality for reports using Notebook generated datasets has been restored. If you continue to experience any issues, please refresh your report and try again. If you still encounter any issues, please reach out to our support team for assistance.