Mode Analytics incident

Discovery Database Sync Delay

Minor Resolved View vendor source →

Mode Analytics experienced a minor incident on December 18, 2025 affecting Discovery Database, lasting 20h 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 05:02 PM UTC
Resolved
Dec 19, 2025, 01:06 PM UTC
Duration
20h 3m
Detected by Pingoru
Dec 18, 2025, 05:02 PM UTC

Affected components

Discovery Database

Update timeline

  1. identified Dec 18, 2025, 05:02 PM UTC

    We have identified an internal issue affecting the Discovery Database sync, resulting in a delay of up to 24 hours. Some customers may see missing or outdated data during this period. We are actively working to resolve it and will provide an update once resolved.

  2. resolved Dec 19, 2025, 01:06 PM UTC

    The Discovery Database sync delay has been resolved. The sync completed successfully and data is now up to date.