MobileIron incident

NVZ PRD Tenants are not accessible - 500 errors

Major Resolved View vendor source →

MobileIron experienced a major incident on April 15, 2026 affecting Service Manager / Asset Manager (NVZ), lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 03:49 PM UTC
Resolved
Apr 15, 2026, 05:15 PM UTC
Duration
1h 26m
Detected by Pingoru
Apr 15, 2026, 03:49 PM UTC

Affected components

Service Manager / Asset Manager (NVZ)

Update timeline

  1. investigating Apr 15, 2026, 03:49 PM UTC

    NVZ PRD Tenants are temporarily not accessible. We are actively investigating this and will provide an update once we have more information.

  2. investigating Apr 15, 2026, 04:07 PM UTC

    Corrective action has been taken to address the accessibility and 500 error issues impacting NVZ PRD tenants. We are actively monitoring the environment to ensure continued stability.

  3. monitoring Apr 15, 2026, 04:09 PM UTC

    Corrective action has been taken to address the accessibility and 500 error issues impacting NVZ PRD tenants. We are actively monitoring the environment to ensure continued stability.

  4. resolved Apr 15, 2026, 09:17 PM UTC

    This incident has been resolved.