MobileIron incident

Ivanti Neurons for ITSM LDZ PRD – Degraded Performance and Connection Issues

MobileIron is currently experiencing a major incident affecting Service Manager / Asset Manager (LDZ), which began 2h ago. The vendor's full update timeline is below.

Started
Jun 15, 2026, 08:31 AM UTC
Resolved
Ongoing
Duration
● 1h 41m
Detected by Pingoru
Jun 15, 2026, 08:31 AM UTC

Affected components

Service Manager / Asset Manager (LDZ)

Update timeline

  1. investigating Jun 15, 2026, 08:31 AM UTC

    We are currently receiving reports of degraded performance and connection issues on the LDZ PRD landscape. Our teams are actively investigating the issue and will provide further updates as more information becomes available.

  2. investigating Jun 15, 2026, 09:27 AM UTC

    Services are currently being restored on the LDZ PRD landscape, and customers should begin to see an improvement in performance and connectivity. We will continue to monitor the environment closely and provide further updates as needed.

  3. monitoring Jun 15, 2026, 09:28 AM UTC

    Services are currently being restored on the LDZ PRD landscape, and customers should begin to see an improvement in performance and connectivity. We will continue to monitor the environment closely and provide further updates as needed.