MobileIron incident

Ivanti Neurons for ITSM – Performance Degradation on NSZ PRD Landscape

Minor Ongoing View vendor source →

MobileIron is currently experiencing a minor incident affecting Service Manager / Asset Manager (NSZ), which began 3h ago. The vendor's full update timeline is below.

Started
Jun 15, 2026, 02:48 AM UTC
Resolved
Ongoing
Duration
● 2h 35m
Detected by Pingoru
Jun 15, 2026, 02:48 AM UTC

Affected components

Service Manager / Asset Manager (NSZ)

Update timeline

  1. investigating Jun 15, 2026, 02:48 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 15, 2026, 04:45 AM UTC

    We are currently investigating a critical service issue impacting customer access and/or application functionality. Our engineering and operations teams are actively working to identify the root cause and restore services as quickly as possible. We will continue to provide updates every 30mins-1 hours or sooner as more information becomes available.

  3. monitoring Jun 15, 2026, 05:04 AM UTC

    The Operations/engineering team has identified the probable cause of the issue and mitigation activities are currently in progress. Some customers may continue to experience intermittent issues while recovery actions are being completed. We are closely monitoring service recovery and will provide the next update within 2 hours.

  4. monitoring Jun 15, 2026, 05:05 AM UTC

    We are continuing to monitor for any further issues.