MobileIron incident

NVF STG/UAT tenants are not allowing logins

MobileIron is currently experiencing a major incident affecting Service Manager / Asset Manager (NVF), which began 2h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 04:55 PM UTC
Resolved
Ongoing
Duration
● 2h 11m
Detected by Pingoru
May 13, 2026, 04:55 PM UTC

Affected components

Service Manager / Asset Manager (NVF)

Update timeline

  1. investigating May 13, 2026, 04:55 PM UTC

    NVF STG/UAT tenants login attempts are stalling on a "Too many redirects" error message or returning to the login page without logging in. We are actively investigating this and will provide an update once we have more information.

  2. monitoring May 13, 2026, 06:13 PM UTC

    A fix has been implemented and we are monitoring the results.