MJ Platform incident

Unable to login

Major Resolved View vendor source →

MJ Platform experienced a major incident on November 22, 2025 affecting Retail and Manufacturing and 1 more component, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2025, 08:09 PM UTC
Resolved
Nov 22, 2025, 08:45 PM UTC
Duration
36m
Detected by Pingoru
Nov 22, 2025, 08:09 PM UTC

Affected components

RetailManufacturingCultivation

Update timeline

  1. investigating Nov 22, 2025, 08:09 PM UTC

    We are currently investigating reports of issues with customers ability to login.

  2. monitoring Nov 22, 2025, 08:34 PM UTC

    The issue appears to be resolved but we continue to monitor the issue.

  3. resolved Nov 25, 2025, 04:39 PM UTC

    This incident has been resolved.