MJ Platform incident

PA Patient Registry - Intermittent Errors

Notice Resolved View vendor source →

MJ Platform experienced a notice incident on August 12, 2026 affecting Retail, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2026, 07:02 PM UTC
Resolved
Aug 12, 2026, 07:34 PM UTC
Duration
31m
Detected by Pingoru
Aug 12, 2026, 07:02 PM UTC

Affected components

Retail

Update timeline

  1. identified Aug 12, 2026, 07:02 PM UTC

    We are aware of an issue affecting the Patient Registry in Pennsylvania's ability to validate MMIDs, which may impact check-in and check-out. We will continue to coordinate with the third party to provide an update when their issue has been resolved.

  2. resolved Aug 12, 2026, 07:34 PM UTC

    This incident has been resolved.