MJ Platform incident

PA Patient Registry - Intermittent Errors

Notice Resolved View vendor source →

MJ Platform experienced a notice incident on July 28, 2026 affecting Retail, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 10:42 PM UTC
Resolved
Jul 29, 2026, 12:09 AM UTC
Duration
1h 26m
Detected by Pingoru
Jul 28, 2026, 10:42 PM UTC

Affected components

Retail

Update timeline

  1. identified Jul 28, 2026, 10:42 PM UTC

    We are aware of an issue affecting the Patient Registry in Pennsylvania's ability to validate MMIDs, which may impact check-in and check-out. We will continue to coordinate with the third party to provide an update when their issue has been resolved.

  2. resolved Jul 29, 2026, 12:43 AM UTC

    This incident has been resolved.