Mixpanel experienced a minor incident on July 24, 2025 affecting Data Export, lasting 17h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 24, 2025, 07:32 AM UTC
We identified a Data Pipeline export delay affecting US-based projects. The underlying issue causing the delay has been fixed and we're increasing resources to catch up with the backlog. We'll post an update on progress as soon as we've seen a clear trend once the scale up is complete. Thanks for your patience.
- identified Jul 24, 2025, 09:38 AM UTC
Our engineering team continues to work on scaling up our servers. At this time, we don't have a timeline to catching up with delayed tasks, but we continue to work and will post an update as soon as we have a trend.
- identified Jul 24, 2025, 11:34 AM UTC
The team continues to work on the backlog. At this time we don't have a clear ETA to catch up on the delayed tasks. It's estimated to require a few more hours. We will keep the page updated once a very estimate is available.
- identified Jul 24, 2025, 01:38 PM UTC
The team continues to work on the backlog. We'll post an update as soon as a reliable ETA is available on the backlog. Thanks for your patience.
- identified Jul 24, 2025, 03:42 PM UTC
Our engineering team continues to work on the issue. We'll share an update as soon as we have additional news
- monitoring Jul 24, 2025, 04:32 PM UTC
We are making significant progress on the backlog. At this moment, our estimated time for resolution is 1 hour.
- monitoring Jul 24, 2025, 06:17 PM UTC
We've made significant progress in addressing our backlog. The majority of tasks have been processed, with a small number still undergoing resolution. While most tasks have been cleared, a few may require additional time.
- monitoring Jul 24, 2025, 10:06 PM UTC
We're continuing to work through the remaining backlog, and we've narrowed it down to a small subset of tasks. Our team is actively addressing these remaining items to bring everything to full resolution. We appreciate your patience as we finalize these efforts.
- resolved Jul 25, 2025, 12:42 AM UTC
This incident has been resolved.