Mitto incident

[RESOLVED] HTTP API

Minor Resolved View vendor source →

Mitto experienced a minor incident on October 9, 2025 affecting HTTP API, lasting 5h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 01:34 PM UTC
Resolved
Oct 09, 2025, 06:36 PM UTC
Duration
5h 2m
Detected by Pingoru
Oct 09, 2025, 01:34 PM UTC

Affected components

HTTP API

Update timeline

  1. investigating Oct 09, 2025, 01:34 PM UTC

    Service Impact: HTTP API. Start: 2025-10-09 10:20:00 CET End: Ongoing Description: Our API Gateway vendor is currently experiencing intermittent issues and is working to resolve the issue. Occasional disruptions when using the HTTP API can be observed. Thank you for understanding.

  2. resolved Oct 09, 2025, 06:36 PM UTC

    After continuous monitoring of latency improvement, we declared the issue as mitigated after receiving confirmation of recovery. Start: 2025-10-09 10:20:00 CET End: 2025-10-09 18:00:00 CET