MIT.IST had 8 outages in the last 2 years totaling 1701h 1m of downtime — averaging 0.3 incidents per month.
There were 8 MIT.IST outages since April 9, 2026 totaling 1701h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.
IS&T is investigating an issue with mycard.mit.edu
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are aware of degraded performance affecting the data warehouse (warehouse.mit.edu) and are investigating the issue. Users may experience slow response times, delays, or jobs that time out. We will provide an update when more information is available.
Performance on the Warehouse has stabilized and IS&T are continuing to monitor
This incident has been resolved.
Partial System Outage
This incident has been resolved.
All circuits connecting OC1 to MITnet are down due to a currently unknown issue affecting the provider's service. A ticket has been opened with the vendor who is currently investigating the issue. Updates will be provided as they are received.
This incident has been resolved.
IS&T is investigating an issue affecting outgoing.mit.edu. Applications and services that rely on outgoing.mit.edu for outbound email delivery may be unable to send email at this time. We are actively working to restore service and will post updates as they become available.
IS&T has deployed a work-around, and we believe that outgoing.mit.edu is fully functional.
This incident has been resolved.
IS&T has received reports that users are unable to successfully place calls to the emergency number 100 from campus phones. If you need emergency assistance, please dial 911 or call MIT Police at 617-253-1212. All other telephone services are operating normally at this time.
We are continuing to investigate the issue. At this time, we believe it is also affecting 911 calls placed from campus phones. If you need emergency assistance, please dial 911 from your mobile phone or call MIT Police at 617-253-1212. All other telephone services are operating normally at this time.
A fix has been implemented by the vendor handling emergency call routing and we are monitoring the results.
This incident has been resolved.
MIT has received reports of some users being unable to connect to the MIT SECURE wireless network. IS&T is currently investigating the issue. We will provide updates as more information becomes available.
Connection to the MIT Secure network has been restored. Contact the service desk if you have difficulty connecting to the network.
This incident has been resolved.
We are aware of a nationwide security incident involving Canvas and are actively monitoring updates from Instructure while assessing any potential impact to our environment. This incident originates with the vendor and is affecting multiple institutions; it is not the result of an issue within our local systems. Canvas remains available and operational for users. We are continuing to review information from the vendor and will share updates as more details become available, including any recommended actions or guidance.
Due to a nationwide security incident involving Canvas that is affecting multiple institutions, Canvas is currently unavailable. The issue originates with the vendor and is not the result of an issue within MIT’s local systems. We are actively monitoring updates and will share additional information as it becomes available.
Canvas access has been restored and classes may resume normal use of the platform. We will continue to monitor the situation and coordinate with the vendor regarding the ongoing security incident.
Canvas is operational. We continue to monitor the ongoing security incident involving Canvas and its vendor, Instructure. At this time, we do not have information indicating that MIT data has been publicly released; however, our review and coordination with the vendor remain ongoing. Additional updates can be found at: https://ist.mit.edu/canvasupdate