Instructure
Timeline · 1 update
- investigating Jul 16, 2026, 09:00 AM UTC
Partial System Outage
MIT.IST Outage History
MIT.IST is up right nowMIT.IST had 6 outages in the last 2 years totaling 565h 17m of downtime — averaging 0.2 incidents per month.
There were 6 MIT.IST outages since April 9, 2026 totaling 565h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.
OC1 - Network Down
Affected: Network
Timeline · 2 updates
- investigating Jul 01, 2026, 02:54 AM UTC
All circuits connecting OC1 to MITnet are down due to a currently unknown issue affecting the provider's service. A ticket has been opened with the vendor who is currently investigating the issue. Updates will be provided as they are received.
- resolved Jul 02, 2026, 10:32 PM UTC
This incident has been resolved.
Issues Sending Email via outgoing.mit.edu
Affected: Email
Timeline · 3 updates
- investigating Jun 23, 2026, 08:05 PM UTC
IS&T is investigating an issue affecting outgoing.mit.edu. Applications and services that rely on outgoing.mit.edu for outbound email delivery may be unable to send email at this time. We are actively working to restore service and will post updates as they become available.
- monitoring Jun 23, 2026, 09:58 PM UTC
IS&T has deployed a work-around, and we believe that outgoing.mit.edu is fully functional.
- resolved Jun 24, 2026, 09:20 PM UTC
This incident has been resolved.
Campus Phones Unable to Dial 100 for Emergency Calls
Affected: Telephones
Timeline · 4 updates
- investigating Jun 10, 2026, 02:33 PM UTC
IS&T has received reports that users are unable to successfully place calls to the emergency number 100 from campus phones. If you need emergency assistance, please dial 911 or call MIT Police at 617-253-1212. All other telephone services are operating normally at this time.
- investigating Jun 10, 2026, 03:49 PM UTC
We are continuing to investigate the issue. At this time, we believe it is also affecting 911 calls placed from campus phones. If you need emergency assistance, please dial 911 from your mobile phone or call MIT Police at 617-253-1212. All other telephone services are operating normally at this time.
- monitoring Jun 11, 2026, 12:23 AM UTC
A fix has been implemented by the vendor handling emergency call routing and we are monitoring the results.
- resolved Jun 11, 2026, 05:43 PM UTC
This incident has been resolved.
Investigating Issue with MIT Secure Wireless Network
Affected: Network
Timeline · 3 updates
- investigating May 20, 2026, 05:18 PM UTC
MIT has received reports of some users being unable to connect to the MIT SECURE wireless network. IS&T is currently investigating the issue. We will provide updates as more information becomes available.
- monitoring May 21, 2026, 12:56 AM UTC
Connection to the MIT Secure network has been restored. Contact the service desk if you have difficulty connecting to the network.
- resolved May 21, 2026, 06:26 PM UTC
This incident has been resolved.
Nationwide Canvas Security Incident
Timeline · 4 updates
- investigating May 06, 2026, 12:41 PM UTC
We are aware of a nationwide security incident involving Canvas and are actively monitoring updates from Instructure while assessing any potential impact to our environment. This incident originates with the vendor and is affecting multiple institutions; it is not the result of an issue within our local systems. Canvas remains available and operational for users. We are continuing to review information from the vendor and will share updates as more details become available, including any recommended actions or guidance.
- investigating May 07, 2026, 09:01 PM UTC
Due to a nationwide security incident involving Canvas that is affecting multiple institutions, Canvas is currently unavailable. The issue originates with the vendor and is not the result of an issue within MIT’s local systems. We are actively monitoring updates and will share additional information as it becomes available.
- monitoring May 08, 2026, 01:06 PM UTC
Canvas access has been restored and classes may resume normal use of the platform. We will continue to monitor the situation and coordinate with the vendor regarding the ongoing security incident.
- resolved May 14, 2026, 07:00 PM UTC
Canvas is operational. We continue to monitor the ongoing security incident involving Canvas and its vendor, Instructure. At this time, we do not have information indicating that MIT data has been publicly released; however, our review and coordination with the vendor remain ongoing. Additional updates can be found at: https://ist.mit.edu/canvasupdate