MIT.IST incident

Campus Phones Unable to Dial 100 for Emergency Calls

MIT.IST is currently experiencing a minor incident affecting Telephones, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 10, 2026, 02:33 PM UTC
Resolved
Ongoing
Duration
● 2h 16m
Detected by Pingoru
Jun 10, 2026, 02:33 PM UTC

Affected components

Telephones

Update timeline

  1. investigating Jun 10, 2026, 02:33 PM UTC

    IS&T has received reports that users are unable to successfully place calls to the emergency number 100 from campus phones. If you need emergency assistance, please dial 911 or call MIT Police at 617-253-1212. All other telephone services are operating normally at this time.

  2. investigating Jun 10, 2026, 03:49 PM UTC

    We are continuing to investigate the issue. At this time, we believe it is also affecting 911 calls placed from campus phones. If you need emergency assistance, please dial 911 from your mobile phone or call MIT Police at 617-253-1212. All other telephone services are operating normally at this time.