Mitel experienced a notice incident on July 7, 2025, lasting 2d 23h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jul 07, 2025, 03:18 PM UTC
Starting on Saturday July 5 there was an issue with a firewall blocking traffic to the server used to deliver automatic updates to the CloudLink Gateway and CloudLink Daemon. This would not have impacted day-to-day operations and would only be seen if you were trying to apply updates or deploy a brand new system. We identified and disabled this firewall this morning at 9:00 UTC-0400 and observed all traffic was flowing correctly again.
- resolved Jul 10, 2025, 02:32 PM UTC
This incident has been resolved.