Mitel experienced a minor incident on September 3, 2026 affecting Media, lasting 3h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Media
Update timeline
- investigating Sep 03, 2026, 04:29 PM UTC
We are aware of an issue with one of our downstream providers that is affecting Media in the EU. We are investigating and will update accordingly.
- resolved Sep 03, 2026, 08:16 PM UTC
The issue with the downstream provider is fully resolved now and we can confirm we no longer show any impact to any of our services.