Mistral Data experienced a minor incident on June 9, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 3h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco
Update timeline
- investigating Jun 09, 2025, 10:47 AM UTC
An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.
- identified Jun 09, 2025, 11:17 AM UTC
There was a temporary drop in data from the TD.net feeds, but these appear to have recovered.
- monitoring Jun 09, 2025, 11:19 AM UTC
Lower than expected volumes of data are being received from TD.net, bit this appears to be due to railway disruption rather than a data issue. We will continue to monitor.
- monitoring Jun 09, 2025, 02:06 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 09, 2025, 02:10 PM UTC
This incident has been resolved.