Mistral Data incident

TD.net Data feed issue detected

Minor Resolved View vendor source →

Mistral Data experienced a minor incident on July 5, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 5h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2025, 05:06 PM UTC
Resolved
Jul 05, 2025, 10:16 PM UTC
Duration
5h 9m
Detected by Pingoru
Jul 05, 2025, 05:06 PM UTC

Affected components

Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco

Update timeline

  1. investigating Jul 05, 2025, 05:06 PM UTC

    An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.

  2. identified Jul 05, 2025, 05:41 PM UTC

    There was a temporary drop in data from the TD.net feeds, but these appear to have recovered.

  3. monitoring Jul 05, 2025, 07:51 PM UTC

    The data feed has been recovered, and we are continuing to monitor for any further issues.

  4. resolved Jul 05, 2025, 10:16 PM UTC

    This incident has been resolved.