Mistral Data incident

TD.net Data feed issue detected

Minor Resolved View vendor source →

Mistral Data experienced a minor incident on July 7, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 09:35 AM UTC
Resolved
Jul 07, 2025, 12:12 PM UTC
Duration
2h 37m
Detected by Pingoru
Jul 07, 2025, 09:35 AM UTC

Affected components

Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco

Update timeline

  1. investigating Jul 07, 2025, 09:35 AM UTC

    An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.

  2. monitoring Jul 07, 2025, 10:05 AM UTC

    There was a temporary drop in data from the TD.net feeds, but these appear to have recovered.

  3. resolved Jul 07, 2025, 12:12 PM UTC

    This incident has been resolved.