Mistral Data incident

TD.net Data feed issue detected

Minor Resolved View vendor source →

Mistral Data experienced a minor incident on July 19, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2025, 10:40 PM UTC
Resolved
Jul 20, 2025, 01:55 AM UTC
Duration
3h 15m
Detected by Pingoru
Jul 19, 2025, 10:40 PM UTC

Affected components

Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco

Update timeline

  1. investigating Jul 19, 2025, 10:40 PM UTC

    An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.

  2. identified Jul 19, 2025, 11:06 PM UTC

    The issue has been identified, and there was a temporary drop in data from the TD.net feeds.

  3. monitoring Jul 19, 2025, 11:38 PM UTC

    There was a temporary drop in data from the TD.net feeds, but these appear to have recovered.

  4. resolved Jul 20, 2025, 01:55 AM UTC

    This incident has been resolved now.