Mistral Data incident

TD.net Data feed issue detected

Minor Resolved View vendor source →

Mistral Data experienced a minor incident on August 12, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2025, 05:07 PM UTC
Resolved
Aug 12, 2025, 07:46 PM UTC
Duration
2h 39m
Detected by Pingoru
Aug 12, 2025, 05:07 PM UTC

Affected components

Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco

Update timeline

  1. investigating Aug 12, 2025, 05:07 PM UTC

    An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.

  2. monitoring Aug 12, 2025, 05:36 PM UTC

    There was a temporary drop in data from the TD.net feeds, but these appear to have recovered.

  3. resolved Aug 12, 2025, 07:46 PM UTC

    This incident has been resolved.