Mistral Data incident

TD.net Data feed issue detected

Minor Resolved View vendor source →

Mistral Data experienced a minor incident on August 16, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 6h 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2025, 06:30 PM UTC
Resolved
Aug 17, 2025, 12:53 AM UTC
Duration
6h 23m
Detected by Pingoru
Aug 16, 2025, 06:30 PM UTC

Affected components

Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco

Update timeline

  1. investigating Aug 16, 2025, 06:30 PM UTC

    An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.

  2. identified Aug 16, 2025, 07:14 PM UTC

    There was a temporary drop in data from the TD.net feeds, but these appear to have recovered.

  3. monitoring Aug 16, 2025, 09:13 PM UTC

    TD.net feeds have been recovered, and we are continuing to monitor for any further issues.

  4. resolved Aug 17, 2025, 12:53 AM UTC

    This incident has been resolved.