Mistral Data experienced a major incident on August 24, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 23h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 24, 2025, 04:16 PM UTC
An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.
- identified Aug 24, 2025, 04:29 PM UTC
The issue has been identified, and there is a temporary drop in data from the TD.net feeds.
- identified Aug 24, 2025, 05:02 PM UTC
There is a major ongoing issue with the TD.net feeds.
- identified Aug 24, 2025, 06:58 PM UTC
We are continuing to work on fixing this issue.
- monitoring Aug 24, 2025, 09:07 PM UTC
Following a major issue, the TD.net feeds have recovered, but due to data loss, there may be ongoing impact for the rest of the day
- monitoring Aug 25, 2025, 01:08 AM UTC
TD.net feeds have been recovered, and we are continuing to monitor for any further issues.
- monitoring Aug 25, 2025, 02:56 AM UTC
The feeds are recovering, and we are continuing to monitor for any further issues.
- monitoring Aug 25, 2025, 05:37 AM UTC
The feeds are recovering, and we will keep monitoring for further issues.
- monitoring Aug 25, 2025, 09:00 AM UTC
The feeds are gradually recovering, and we will continue to monitor for any further issues.
- monitoring Aug 25, 2025, 12:38 PM UTC
There has been an improvement in the feeds, and we will continue to monitor them.
- resolved Aug 25, 2025, 04:15 PM UTC
This incident has been resolved.