Mistral Data experienced a minor incident on August 27, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 9h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco
Update timeline
- investigating Aug 27, 2025, 06:05 AM UTC
An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.
- identified Aug 27, 2025, 06:21 AM UTC
The issue has been identified, and there is a temporary drop in data from the TD.net feeds.
- monitoring Aug 27, 2025, 07:24 AM UTC
TD.net feeds have been recovered, and we are continuing to monitor for any further issues.
- monitoring Aug 27, 2025, 09:12 AM UTC
There has been an improvement in the feeds, and we will continue to monitor them.
- monitoring Aug 27, 2025, 02:14 PM UTC
The drop in data feeds is still being observed, and we are continuing to monitor them.
- resolved Aug 27, 2025, 03:54 PM UTC
This incident has been resolved.