Mistral Data experienced a minor incident on August 28, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 7h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco
Update timeline
- investigating Aug 28, 2025, 08:30 AM UTC
An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.
- identified Aug 28, 2025, 08:42 AM UTC
The issue has been identified, and there is a temporary drop in data from the TD.net feeds.
- monitoring Aug 28, 2025, 09:31 AM UTC
TD.net feeds have been recovered, and we are continuing to monitor for any further issues.
- monitoring Aug 28, 2025, 11:37 AM UTC
The fluctuations in data feed is still being observed, and we are continuing to monitor them.
- resolved Aug 28, 2025, 04:22 PM UTC
This incident has been resolved.