Mistral Data incident

TD.net Data feed issue detected

Minor Resolved View vendor source →

Mistral Data experienced a minor incident on August 30, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 6h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2025, 06:30 PM UTC
Resolved
Aug 31, 2025, 01:00 AM UTC
Duration
6h 30m
Detected by Pingoru
Aug 30, 2025, 06:30 PM UTC

Affected components

Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco

Update timeline

  1. investigating Aug 30, 2025, 06:30 PM UTC

    An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.

  2. identified Aug 30, 2025, 06:42 PM UTC

    The issue has been identified, and there is a temporary drop in data from the TD.net feeds.

  3. monitoring Aug 30, 2025, 11:09 PM UTC

    TD.net feeds have been recovered, and we are continuing to monitor for any further issues.

  4. resolved Aug 31, 2025, 01:00 AM UTC

    This incident has been resolved.