Mistral Data incident

TD.net Data feed issue detected

Minor Resolved View vendor source →

Mistral Data experienced a minor incident on September 12, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 4h. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2025, 09:10 PM UTC
Resolved
Sep 13, 2025, 01:11 AM UTC
Duration
4h
Detected by Pingoru
Sep 12, 2025, 09:10 PM UTC

Affected components

Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco

Update timeline

  1. investigating Sep 12, 2025, 09:10 PM UTC

    An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.

  2. identified Sep 12, 2025, 09:29 PM UTC

    The issue has been identified, and there is a temporary drop in data from the TD.net feeds.

  3. monitoring Sep 12, 2025, 11:39 PM UTC

    TD.net feeds have been recovered, and we are continuing to monitor for any further issues.

  4. resolved Sep 13, 2025, 01:11 AM UTC

    This incident has been resolved.