Mistral Data incident

TD.net Data feed issue detected

Minor Resolved View vendor source →

Mistral Data experienced a minor incident on October 3, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 05:06 PM UTC
Resolved
Oct 03, 2025, 07:28 PM UTC
Duration
2h 21m
Detected by Pingoru
Oct 03, 2025, 05:06 PM UTC

Affected components

Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco

Update timeline

  1. investigating Oct 03, 2025, 05:06 PM UTC

    An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.

  2. identified Oct 03, 2025, 05:23 PM UTC

    The issue has been identified, and there is a temporary drop in data from the TD.net feeds.

  3. monitoring Oct 03, 2025, 05:24 PM UTC

    There was a temporary drop in data from the TD.net feeds, but these appear to have recovered

  4. resolved Oct 03, 2025, 07:28 PM UTC

    This incident has been resolved.