Mistral Data experienced a major incident on October 7, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 10h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 07, 2025, 05:16 PM UTC
An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.
- identified Oct 07, 2025, 05:27 PM UTC
The issue has been identified, and there is a temporary drop in data from the TD.net feeds.
- monitoring Oct 07, 2025, 06:34 PM UTC
TD.net feeds have been recovered, and we are continuing to monitor for any further issues.
- identified Oct 07, 2025, 07:05 PM UTC
The issue has been identified, and there is a temporary drop in data from the TD.net feeds.
- identified Oct 07, 2025, 08:56 PM UTC
The issue has been identified, and there is a temporary drop in data from the TD.net feeds.
- identified Oct 07, 2025, 10:45 PM UTC
There is a major ongoing issue with the TD.net feeds.
- monitoring Oct 08, 2025, 12:40 AM UTC
The feeds are gradually recovering, and we will continue to monitor for any further issues.
- monitoring Oct 08, 2025, 01:28 AM UTC
TD.net feeds have been recovered, and we are continuing to monitor for any further issues.
- resolved Oct 08, 2025, 03:34 AM UTC
This incident has been resolved.