Mistral Data incident

TD.net Data feed issue detected

Minor Resolved View vendor source →

Mistral Data experienced a minor incident on October 8, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2025, 05:30 AM UTC
Resolved
Oct 08, 2025, 08:45 AM UTC
Duration
3h 15m
Detected by Pingoru
Oct 08, 2025, 05:30 AM UTC

Affected components

Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco

Update timeline

  1. investigating Oct 08, 2025, 05:30 AM UTC

    An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.

  2. identified Oct 08, 2025, 05:46 AM UTC

    The issue has been identified, and there is a temporary drop in data from the TD.net feeds.

  3. monitoring Oct 08, 2025, 06:10 AM UTC

    There was a temporary drop in data from the TD.net feeds, but these appear to have recovered.

  4. resolved Oct 08, 2025, 08:45 AM UTC

    This incident has been resolved.