Mistral Data incident

TD.net Data feed issue detected

Minor Resolved View vendor source →

Mistral Data experienced a minor incident on October 15, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 8h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2025, 05:31 PM UTC
Resolved
Oct 16, 2025, 01:36 AM UTC
Duration
8h 5m
Detected by Pingoru
Oct 15, 2025, 05:31 PM UTC

Affected components

Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco

Update timeline

  1. investigating Oct 15, 2025, 05:31 PM UTC

    An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.

  2. identified Oct 15, 2025, 05:42 PM UTC

    There was a temporary drop in data from the TD.net feeds, but these appear to have recovered.

  3. monitoring Oct 15, 2025, 06:18 PM UTC

    TD.net feeds have been recovered, and we are continuing to monitor for any further issues.

  4. monitoring Oct 15, 2025, 06:36 PM UTC

    Data feeds have recovered, but some data quality issues may persist for a few hours due to the earlier data loss.

  5. monitoring Oct 16, 2025, 12:14 AM UTC

    Data feeds have recovered, but some data quality issues may persist for a few hours due to the earlier data loss.

  6. resolved Oct 16, 2025, 01:36 AM UTC

    This incident has been resolved.