Mistral Data experienced a minor incident on October 20, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 20h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 02:51 PM UTC
An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.
- identified Oct 20, 2025, 03:05 PM UTC
There was a temporary drop in data from the TD.net feeds, but these appear to have recovered.
- identified Oct 20, 2025, 04:04 PM UTC
There is a drop in the data from the TD.net feed, and we are monitoring the results.
- identified Oct 20, 2025, 06:11 PM UTC
Data feeds have recovered, but some data quality issues may persist for a few hours due to the earlier data loss.
- identified Oct 20, 2025, 08:38 PM UTC
Data feeds have recovered, but some data quality issues may persist for a few hours due to the earlier data loss.
- identified Oct 21, 2025, 01:07 AM UTC
Data feeds have recovered, but some data quality issues may still persist for a few hours due to the earlier data loss.
- identified Oct 21, 2025, 03:46 AM UTC
Data feeds have recovered, but some data quality issues may still persist for a few hours due to the earlier data loss.
- monitoring Oct 21, 2025, 10:45 AM UTC
TD.net feeds have been recovered, and we are continuing to monitor for any further issues.
- resolved Oct 21, 2025, 11:43 AM UTC
This incident has been resolved.