Mistral Data experienced a minor incident on October 23, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 10h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco
Update timeline
- investigating Oct 23, 2025, 04:00 AM UTC
An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.
- identified Oct 23, 2025, 04:28 AM UTC
There was a temporary drop in data from the TD.net feeds, but these appear to have recovered.
- identified Oct 23, 2025, 08:19 AM UTC
There is a drop in the data from the TD.net feed, and we are monitoring the results.
- monitoring Oct 23, 2025, 10:39 AM UTC
The data feeds appear to have recovered now, and we are monitoring the results.
- resolved Oct 23, 2025, 02:15 PM UTC
This incident has been resolved.