Mistral Data experienced a minor incident on October 23, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 6h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco
Update timeline
- investigating Oct 23, 2025, 05:25 PM UTC
An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.
- identified Oct 23, 2025, 05:45 PM UTC
The issue has been identified, and there is a temporary drop in data from the TD.net feeds.
- identified Oct 23, 2025, 07:38 PM UTC
The fluctuations in the data feed are still being observed, and we are continuing to monitor them.
- monitoring Oct 23, 2025, 09:44 PM UTC
TD.net feeds have been recovered, and we are continuing to monitor for any further issues.
- resolved Oct 24, 2025, 12:22 AM UTC
This incident has been resolved.