Mistral Data experienced a minor incident on November 4, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 6h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco
Update timeline
- investigating Nov 04, 2025, 09:30 PM UTC
An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.
- identified Nov 04, 2025, 09:38 PM UTC
There was a temporary drop in data from the TD.net feeds, but these appear to have recovered.
- identified Nov 04, 2025, 11:25 PM UTC
There is a drop in the data from the TD.net feed, and we are monitoring the results.
- monitoring Nov 05, 2025, 12:13 AM UTC
The data feeds appear to have recovered now, and we are monitoring the results.
- resolved Nov 05, 2025, 03:43 AM UTC
This incident has been resolved.