Mistral Data experienced a minor incident on November 20, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 7h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 20, 2025, 08:41 PM UTC
An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.
- identified Nov 20, 2025, 08:50 PM UTC
The issue has been identified, and there is a temporary drop in data from the TD.net feeds.
- identified Nov 20, 2025, 10:46 PM UTC
There is a drop in the data from the TD.net feed, and we are monitoring the results.
- identified Nov 21, 2025, 12:56 AM UTC
Data feeds have recovered, but some data quality issues may still persist for a few hours due to the earlier data loss.
- monitoring Nov 21, 2025, 02:00 AM UTC
TD.net feeds have been recovered, and we are continuing to monitor for any further issues.
- resolved Nov 21, 2025, 04:19 AM UTC
This incident has been resolved.