Mistral Data incident

TD.net Data feed issue detected

Minor Resolved View vendor source →

Mistral Data experienced a minor incident on November 26, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 6h 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2025, 06:06 PM UTC
Resolved
Nov 27, 2025, 12:13 AM UTC
Duration
6h 7m
Detected by Pingoru
Nov 26, 2025, 06:06 PM UTC

Affected components

Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco

Update timeline

  1. investigating Nov 26, 2025, 06:06 PM UTC

    An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.

  2. identified Nov 26, 2025, 06:35 PM UTC

    There was a temporary drop in data from the TD.net feeds, but these appear to have recovered.

  3. monitoring Nov 26, 2025, 06:39 PM UTC

    The data feed has been recovered, and we are currently monitoring it.

  4. identified Nov 26, 2025, 07:13 PM UTC

    There is a drop in the data from the TD.net feed, and we are monitoring the results.

  5. identified Nov 26, 2025, 09:14 PM UTC

    Data feeds have recovered, but some data quality issues may still persist for a few hours due to the earlier data loss.

  6. monitoring Nov 27, 2025, 12:12 AM UTC

    TD.net feeds have been recovered, and we are continuing to monitor for any further issues.

  7. resolved Nov 27, 2025, 12:13 AM UTC

    This incident has been resolved.