Mistral Data incident

TD.net Data feed issue detected

Minor Resolved View vendor source →

Mistral Data experienced a minor incident on November 30, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2025, 01:30 AM UTC
Resolved
Nov 30, 2025, 04:51 AM UTC
Duration
3h 21m
Detected by Pingoru
Nov 30, 2025, 01:30 AM UTC

Affected components

Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco

Update timeline

  1. investigating Nov 30, 2025, 01:30 AM UTC

    An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.

  2. identified Nov 30, 2025, 01:54 AM UTC

    There is a drop in the data from the TD.net feed, and we are monitoring the results.

  3. monitoring Nov 30, 2025, 02:18 AM UTC

    TD.net feeds have been recovered, and we are continuing to monitor for any further issues.

  4. resolved Nov 30, 2025, 04:51 AM UTC

    This incident has been resolved.