Mistral Data incident

TD.net Data feed issue detected

Minor Resolved View vendor source →

Mistral Data experienced a minor incident on December 5, 2025 affecting Berth Maps and RTOPS TD.net TD and 1 more component, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 07:25 PM UTC
Resolved
Dec 06, 2025, 12:10 AM UTC
Duration
4h 45m
Detected by Pingoru
Dec 05, 2025, 07:25 PM UTC

Affected components

Berth MapsRTOPS TD.net TDRTOPS PlatformSirocco

Update timeline

  1. investigating Dec 05, 2025, 07:25 PM UTC

    An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.

  2. identified Dec 05, 2025, 08:14 PM UTC

    There was a temporary drop in data from the TD.net feeds.

  3. monitoring Dec 05, 2025, 10:11 PM UTC

    TD.net feeds have been recovered, and we are continuing to monitor for any further issues.

  4. resolved Dec 06, 2025, 12:10 AM UTC

    This incident has been resolved.